Super friendly and incredibly helpful. We have been to 3 other mechanics in town and these guys are just the best. Overall excellent service!
Two weeks ago on a blazin hot weekend I brought my Nissan Frontier in because the car was bucking and transmission was slam shifting. You were very busy but checked my fluid and tried to get the irractic problem to repeat. With your assurance that transmission was not burning up, we were able to drive gently back to the Bay Area, much of the way in 3rd gear. You refused to accept any payment or tip though you were a great help. FYI, it was more an engine communication issue. The Nissan dealer found the crankshaft position sensor bad and suspected the cam shaft sensors might be damaged as well. They found the flex plate undamaged. After about $1000 and 2 days, we were fixed - and trouble free since. Thanks so much.
While preping for a cross country trip, we took our 2002 Dodge Ram2500 in for routine service. We pulled our 5th wheel over 13,000 miles in six months. I felt confident in Mike, Ed and Freddie and all they did prior to our trip. While in Illinois, I encountered a minor issue and was able to call Sonora Transmission for a consultation and was assured all would be fine during the rest our trip. Again, confident in what I was told by Mike at Sonora Transmission. I returned to California and took my truck in for routine maintenance after our long trip through the high desert, northern plains, the Rockies, gulf coast and the Midwest. Got my truck back in way better condition and now we’re on our next adventure to Southern California and Las Vegas without a worry what so ever. Driving up the grapevine after having it serviced, I noticed a tremendous change in pulling power and torque that was not there prior to serving at Sonora Transmission. I had to call Mike and thank him for the service provided. Great Job Mike, Ed and Freddie.....thanks for all you did, replacing my radiator, charging and fixing my air conditioning and being there on the phone when a consultation is needed!!!! Juan & Cynthia Valdivia
The best car repair experience I have ever had. Honest, thorough, and reliable service in terms of quality repair and customer service. I have had my vehicle serviced by Sonora Transmission 3 times and each time I walked away knowing my car was in good hands and that I was going to be dealt with honestly.
That is a rare quality in a mechanic. They stand by their work and honor all warranties. In the past and after going to different mechanics I typically loathed the car repair experience in all aspects. But now I have found the team that I can trust my vehicles and my hard earn money with. I live up in the mountains and living here is hard on the transmission as they just run hotter up here. Sonora Transmission offers repairs and services with that in mind. They don't cut corners and do the job right the first time. This is a family owned business with family values and they know whats important to me. Thank you for taking care of me Sonora Transmission and standing by your work. They did right by me and as long as I live here they have my business.
- D. Brown